I’m the community manager for the Old School Community on Locals. I handle the community management elements of OldSchool.Locals.com. Additionally, I have worked with Linux desktops for well over a decade. My operating system experience consists of both Windows and Linux operating platforms. I’ve also worked as a podcast producer, co-host, and technology writer. For general inquiries, you can reach me at matt(at)matthartley.com.
Customer Support Technician
Mar 2022 – Present – System76
Handles inbound technical inquiries through the use of proactive customer service and technical troubleshooting procedures.
Sept 2020 – Present (Weekends) · Old School Community
Old School serves as an escape for those wishing to remember what life was like in decades past. Here we share funny stories of our youth, take pride in doing things the “old school” way. Each post here allows us to remember memories, pop culture, and TV/movies from the 1960s, 1970s, and 1980s.
May 2020 – Dec 2020 · OpenShot Studios, LLC
I handled end-user questions on social media, community outreach. I also provide how-tos and teach others how to use the OpenShot video editor using video tutorials.
June 2017 – Sept 2020 · Contract Work
I handled the installation, repair, and overall day-to-day management of WordPress websites for contract clients. Additional tasks include backup management, hardening WordPress installations, integrating video/audio into existing WordPress sites.
June 2007 – July 2018 · Datamation
I wrote editorial articles on Linux/Open Source software for Datamation.com. Articles presented offer an in-depth topic analysis.
Community Manager / Freelance Consultant
Feb 2006 – Dec 2016 · Earth Networks
I helped build the Earth Networks Backyard Weather Community from the ground up. Moderated posts and approved member requests. Provided back-end support for the community website, also helped beta test new consumer and professional weather monitoring software. I also handled Earth Networks’s Backyard Community social channels.
Founder & Tech
July 2003 – Aug 2008 · Computer Troubleshoot
I managed my own PC Repair Business. Directed the business end of things while handling the technical challenges my clients faced. I tackled typical computer issues while educating clients on using their PCs effectively.
Producer & Co-Founder
June 2005 – June 2007 · Weezy and The Swish
I worked with TechTV’s Laura Swisher, myself, and Premiere Radio co-founder Louise Palanker created an audio podcast in the spirit of comedy called ‘Weezy and The Swish.’ Matt Sigman handled audio production work while I dealt with the website and RSS/podcasting syndication.